At Flower Delivery Manor House, we are dedicated to delivering only the freshest flowers to homes and businesses in the local area. As a trusted local florist, we understand the importance of quality and reliability, and we promise all our arrangements arrive at your door in peak condition. Your satisfaction is always our top priority.
We take great care in handcrafting and packaging your order, but in the rare event that your flowers arrive damaged or wilted, please contact us as soon as possible. To help us resolve your issue swiftly, please notify us within 24 hours of receiving your delivery. We may request a photo of the damaged or spoiled flowers so we can investigate the matter and improve our service.
Once we have verified your concern, you will be offered a full refund or a replacement bouquet, whichever you prefer. Our aim is to ensure you are happy with your flower delivery every time.
Your flowers are our passion, and we back every arrangement with our Freshness Guarantee. When you order from Flower Delivery Manor House, we guarantee your flowers will remain fresh and beautiful for at least five days from delivery, provided they are cared for according to our care instructions. If you experience an unexpected loss of freshness within this window, please let us know promptly. We will discuss your situation and offer a suitable resolution, including partial refund or replacement as appropriate.
If you are dissatisfied due to damaged flowers, lack of freshness, or an error in your order, we offer both a full refund or a complimentary replacement, based on your preference. To process your request, please reach out with details and supporting photos where possible, within the specified timeframes. Refunds will be issued to your original payment method. Replacements will be scheduled for delivery at a convenient time agreed upon with you.
We are proud to be Manor House’s trusted local florist, and your feedback helps us grow. If you have any concerns or wish to make a complaint regarding your flowers or our service, please contact us directly. We value your input and promise to resolve your issue quickly and professionally:
Flower Delivery Manor House is proud to serve the households and businesses of Manor House and the neighbouring areas. With a reputation for reliability, fresh flowers, and outstanding customer care, we are committed to making every flower delivery special. Thank you for choosing your local, trusted florist.
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